Policies & Terms

Terms & Conditions


  • Prices quoted are in US Dollars, are listed by the Villa Owners, and are subject to change without prior notice. However, once a deposit or payment has been received, the prices will not be amended for the dates of the rental.
  • All payments are to be made in US dollars unless an exchange rate for other currencies has been agreed on prior to the payment being made.

Payment Policy:


  • 50% Deposit is required at the time of booking to confirm the reservation.
  • Balance 50% to be paid prior to arrival.
  • Any extra consumption is to be paid directly to the hotel prior to departure.
Cancellation Policy:

  • All cancellations must be advised in writing and will take effect the day it is received by the reservations team.
  • Cancellation prior to 30 days is subject to a 50% cancellation fee.
  • Cancellation between 15 to 30 days is subject to 75% cancellation fee.
  • Cancellation between 1 to 14 days subject to a 100% cancellation fee.
  • 21st Dec 202X to 10th Jan 202X bookings will be deemed as non-refundable.


No-Show Policy:


  • No-shows and stays that are cut short will incur a 100% fee for off-peak and 100% for peak on the full rate for the entire length of stay.

Deposit Policy:


  • A 50% Deposit is required at the time of booking to confirm the reservation.

Child Policy:


  • 0 to 5 Years children can share their parents’ beds and meals on a complimentary basis.
  • 6 to 11 Years Sharing parents’ accommodation on a complimentary basis and meals applicable 50% on the Adult meal rate.