Policies & Terms

Terms & Conditions

 

  • Prices quoted are in US Dollars, are listed by the Villa Owners, and are subject to change without prior notice. However, once a deposit or payment has been received, the prices will not be amended for the dates of the rental.
  • All payments are to be made in US dollars unless an exchange rate for other currencies has been agreed on prior to the payment being made.
 

Payment Policy:

 

  • 50% Deposit is required at the time of booking to confirm the reservation.
  • Balance 50% to be paid prior to arrival.
  • Any extra consumption is to be paid directly to the hotel prior to departure.
 
Cancellation Policy:
 

  • All cancellations must be advised in writing and will take effect the day it is received by the reservations team.
  • Cancellation prior to 30 days is subject to a 50% cancellation fee.
  • Cancellation between 15 to 30 days is subject to 75% cancellation fee.
  • Cancellation between 1 to 14 days subject to a 100% cancellation fee.
  • 21st Dec 202X to 10th Jan 202X bookings will be deemed as non-refundable.

 

No-Show Policy:

 

  • No-shows and stays that are cut short will incur a 100% fee for off-peak and 100% for peak on the full rate for the entire length of stay.
 

Deposit Policy:

 

  • A 50% Deposit is required at the time of booking to confirm the reservation.
 

Child Policy:

 

  • 0 to 5 Years children can share their parents’ beds and meals on a complimentary basis.
  • 6 to 11 Years Sharing parents’ accommodation on a complimentary basis and meals applicable 50% on the Adult meal rate.

 

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